Frequently Asked Questions (FAQ)
What product branding options are available?
Logo printing (1 color)
- Cost: +0.15 PLN gross added to the product price
- The logo is printed directly on the product in one color.
- Minimum order: total of 1,000 pcs of all branded products
- One-time matrix preparation cost: 199.00 PLN gross (for the first order)
- Lead time: approx. 14 business days
Logo sticker (full color)
- Cost: +0.20 PLN gross added to the product price
- The logo is placed on a self-adhesive label (round, 30 mm diameter) in full color
- Minimum order: total of 500 pcs of all branded products
- Lead time: 7-10 business days
What is the minimum order for personalization?
- 500 pcs - with the full color sticker option
- 1000 pcs - with single-color logo printing
Applies to the total number of personalized products within one order.
What is the order fulfillment time?
Standard orders - shipped the same or next business day.
Orders with logo - fulfillment up to 14 business days.
In case of a high order volume, the lead time may be extended.
What is the delivery cost?
Free shipping for orders from 700 PLN gross.
Orders below 700 PLN gross:
- 17 PLN gross - for bank transfer payments
- 20 PLN gross - for cash on delivery payments
Can I get a discount?
Yes - please contact our sales department for an individual quotation.
Can I receive fragrance samples?
Yes - contact our sales representatives to order samples.
What is the shelf life of the products?
The standard shelf life is 3 years from the production date; however, it depends on the product type.
Which courier company ships the orders?
Orders are delivered via InPost.
What payment methods are available?
- Online bank transfer
- BLIK
- Credit / debit card
- Traditional bank transfer